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Internet speeds nbn fttp

seerutmg0724
Level 2
Hi team
I recently upgraded my internet speed to SL bundle 100 due to slow internet speed in my previous 50mb package. But however when i check my internet speed in speed test app it still shows around 50 to 53 mbps just like my old package of 50mb. I tried to test intenlrnet connection using TPG app but it shows undefined.
My concern is, whether my internet is upgraded or not? I am still getting same speed with more fee?
1 REPLY 1
Shane
Moderator

Hi @seerutmg0724,

 

Let us help check the status of the plan upgrade and see what we can do to fix the speed. Could you flick me a message with your details?

 

How to send a PM? 

 

Regards,

Hi team
I recently upgraded my internet speed to SL bundle 100 due to slow internet speed in my previous 50mb package. But however when i check my internet speed in speed test app it still shows around 50 to 53 mbps just like my old package of 50mb. I tried to test intenlrnet connection using TPG app but it shows undefined.
My concern is, whether my internet is upgraded or not? I am still getting same speed with more fee?