Hi @mariestella974,
Welcome to the community!
I am sad to know that online plan upgrade did not go through, drop me a private message with your account details (Username/Customer ID together with the address on file). Also include your best contact number and preferred time.
How do I private message (PM) in the community
Regards,
Hi
I would like to upgrade my plan for Internet but keep having a error message.
Would like the Internet at 89.99
Thanks
