TPG Community

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Is a technician required to complete installation of modem or can we do it ourselves?

Level 1a

Hi @donnajason97,


Welcome to TPG Community!


We have located the account using your community details and we can see that you have been in touch with one of our technical specialists who guided you in setting up the equipment. 


We've checked the status of your connection and it appears to be working for more than 18 hours now.


Should there be any issues, feel free to drop us a message. Cheers!