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Is my connection being throttled?

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Level 1b

Is my connection being throttled?

When i do speedtest.net i get 10MB download and 1 MBUpload but when i download something i am capped at 1MB?

Ive tired reset many times but its still the same?

Any tips of ideas that can help with this issue?

1 REPLY 1
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Moderator
Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

kind regards