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Is the internet down for Sydney - fttb

Iuser
Level 2
Is the internet down for anyone in Sydney - Chippendale/Redfern area specifically. It’s been down since around 10:30 last night and I tried calling support, but they’re not open at this time.
4 REPLIES 4
Anonymous
Not applicable

Hi @Iuser

 

Welcome to TPG Community! 

 

The investigation is underway. No estimated time of restoration is available at the moment. I'll be messaging you once an update becomes available. Apologies for the inconvenience.

 

Regards, 

Angeli

Anonymous
Not applicable

Hi @Iuser

 

MDUs are back online and services restored. You must have a working service by now. 

Let me know if you still encounter an issue.

 

Regards, 

Angeli

camert
Level 2

i’m in same area - chippendale 2008. same issue . no resolution after discussing on phone past 24 hours , internet not working since 24/4 

Anonymous
Not applicable

Hi @camert

 

The issue has been resolved yesterday. Can you please send me your TPG customer ID or username? I'll check your service status.


How do I private message (PM) in the community
 

Regards,

Angeli