This article is intended to guide customers on how to enable the ‘SMTP authentication’ using Microsoft Outlook, Mac mail and Windows mail. Below are steps to follow if your outgoing mails are not working.
Microsoft Outlook 2016 or higher
Microsoft Outlook 2013 and 2010
Put a tick on “My Outgoing server SMTP requires authentication” to enable the SMTP Authentication. Then click the “Advanced” tab and use port 587 for the outgoing server.
Click “Okay” to continue, click “Next” and then “Finish”.
Microsoft Outlook 2007
Mac Mail Email Client
Windows Mail Email Client