Get online support
Hi there - I am experiencing an increase in email bouncebacks via my tpg email address resulting in me having to resend via another service. The error I recieve is mail-daemon "delivery to recipients failed permanently".
I have also had a number of incoming emails to my TPG address bounce back. I have attempted to "white list" these address in my webmail settings but the address filtering field has a message "postoffice.tpg.com.au refused to connect".
Grateful for any advice on how I can solve this issue.
Hi @erinconnors
Are you using the webmail or an email client?
We'd like to check on this further. Please send us a private message with your account details.
BasilDV