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Keeping email addresses

scenic
Level 2

Hello. We have to change providers (no choice due to our new residential set up) but want to keep our tpg email addresses for now. How do we go about organising this? Can someone please contact me?

3 REPLIES 3
Shane
Moderator

Hi @scenic ,

 

We're sad to know that you're considering to switch to a different provider, allow us to arrange our Account Specialists to discuss details of cancellation at the same time provide information on how to keep your TPG e-mail.

 

Shoot me a private message with your best contact number and preferred time.

 

How do I private message (PM) in the community 

 

Regards,

 


@scenic wrote:

Hello. We have to change providers (no choice due to our new residential set up) but want to keep our tpg email addresses for now. How do we go about organising this? Can someone please contact me?


 

jaware
Level 2

How do I keep my TPG email address, if I haave to change my internet provider.

Shane
Moderator

Hi @jaware,

 

We can convert your existing TPG e-mail address to only e-mail account, shoot me a private message with your account details (Username/Customer ID together with the address on file) I will have one of our Account Specialists to contact you and discuss information require for the migration.

 

How do I private message (PM) in the community

 

Regards,

 

 

How do I keep my TPG email address, if I haave to change my internet provider.