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Lights are on but no network connection

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Level 1
Connection is usually via wireless to Mac laptop (and Apple phone)
So all lights on modem on, but wifi seems to not see my network. Still listed as preferred network in network preferences/wifi. Have checked physical connections, and turned everything off and on again.
1 REPLY 1
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Level 8

Is your internet connection dropping out or is it just that your mac and apple lose their wifi connection to the router? Does the internet stay up when you connect the mac to router with cable?