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Limited upload speed on international servers?

Shane
Moderator

Hi @robbysyd ,

 

Could you post the screenshot of the speed test result using the mobile data vs. using your TPG service so we can use this as a comparative tests.

 

Regards,

 

 

robbysyd
Level 2

Hello Shane.

Alright here you go. I did this via speedtest app (I usually use Speedtest CLI via Linux/FreeBSD and Windows since its more stable but since you need 5G I used my app).

 

SPEEDTEST SERVER: Singtel @ Singapore.

 

Here is my Telstra 5G at 7:47 pm at peak time (attached file "Telstra 5G Hotspot.jpg"). I hotspot this via my work phone since it has Telstra 5G. Funny how a hotspot via another phone is faster than my broadband.

Checkout the test URL here: https://www.speedtest.net/my-result/a/9295631441 

 

Here is my FTTP TPG directly via my router. (attached file "TPG FTTP.jpg")

Checkout the test URL here: https://www.speedtest.net/my-result/a/9295636302

 

Also funny how ping via 5G is BETTER than my FTTP TPG. Nice routing.

Impressive isn't it TPG? Nice work!

Shane
Moderator

We got it. This has been coordinated with our Engineering Team, assessment may take 24-48hrs, you will be updated via SMS/Phone call or Email as soon as fault update becomes available.

 

Regards,

 

Hello Shane.

Alright here you go. I did this via speedtest app (I usually use Speedtest CLI via Linux/FreeBSD and Windows since its more stable but since you need 5G I used my app).

 

SPEEDTEST SERVER: Singtel @ Singapore.

 

Here is my Telstra 5G at 7:47 pm at peak time (attached file "Telstra 5G Hotspot.jpg"). I hotspot this via my work phone since it has Telstra 5G. Funny how a hotspot via another phone is faster than my broadband.

Checkout the test URL here: https://www.speedtest.net/my-result/a/9295631441 

 

Here is my FTTP TPG directly via my router. (attached file "TPG FTTP.jpg")

Checkout the test URL here: https://www.speedtest.net/my-result/a/9295636302

 

Also funny how ping via 5G is BETTER than my FTTP TPG. Nice routing.

Impressive isn't it TPG? Nice work!

robbysyd
Level 2
Hi Shane, to add and make matters complicated.

I just got my 2 friends to retry speedtests (one is on 250/25, 1000/50).
They both tried speedtests with me, both are getting 6-10 Mbps just like me now.

They were fine last week, suddenly not anymore. My uncle in Parramatta is still fine with 23 Mbps.

Could it be some issue with our region's POI? But anyways, seems like some issue with Liverpool NSW TPG routing? Definitely something wrong with the network since 5G is still giving 40-75 Mbps upload (better than NBN)