Lost NBN Connection (Plumpton)

[Almazarl]

Suddenly lost connection after a big thunder and NBN Box makes a clicking sound. The link icon is flashing red.

[BasilDV]

Hi @Almazarl

Welcome to the Community!

We were able to locate your account using your community details and understand that you've been in touch with our Tech team.

The case has been raised to our Engineers and an NBN technician has been requested to visit the site to resolve the issue.

Further updates will be given by your assigned Engineer via SMS or phone call as soon as it becomes available.

BasilDV