Lost adsl connection

[joeywen]

There is no Internet connection for three days in my home. I've tried to turn off and on the modem but still no connection. Please solve the problem for me.

[Shane · Accepted solution]

Hi @joeywen,

Welcome to the community!

We'd love to help.

Please PM me your account details (username/customer ID or contact number associated with the account)

I will have this checked.

Regards,