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Lost internet connection since yesterday night

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Level 1b
Hello,
I currently have an ADSL2+ bundle and the internet stopped working yesterday. The ADSL and Internet indicators on the modem are off and I've tried rebooting and resetting the modem. I've also tried connecting the modem directly to the wall socket. Unfortunately, none of them seemed to fix this problem.

Any suggestions or help is appreciated.
1 REPLY 1
Moderator

Hi @cqizircqz,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and have run some remote test.

 

We can detect that the internet seems to be working now for almost a day, and running within specification.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV