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Main Email Address Has Stopped Working

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IamJaneS
Level 4

Hi All,

 

I have multiple email addresses linked to my account, which are used for various different things. As of 2 days ago, my main email has completely stopped working. It tells me that the password is incorrect. 

 

Unable to send or receive messages for the Tpg account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR [AUTH] Invalid login
Server: 'mail.tpg.com.au'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No

 

What is even more bizarre is, if I try to log into Post Office or My Account, it says that username doesn't exist.

 

I have checked all the settings in my email client and all are as they should be. I haven't changed my password and I know the password I am entering is correct.

 

All other email addresses appear to be working.

 

Does anyone have any suggestions on how I can fix this?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
IamJaneS
Level 4

Out of the blue, it's just started working again! Very strange that it was down for 2 days and now suddenly started working again.

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1 REPLY 1
IamJaneS
Level 4

Out of the blue, it's just started working again! Very strange that it was down for 2 days and now suddenly started working again.