Hello,
Over the last week and half/two weeks my NBN HFC connection has been experience small dropouts. They only last a few minutes at most and it reconnects without me having to intervene (i.e. no need to turn anything off the on). I have noticed the NBN provided Arris modem's "Online" light will flash during their period then turn solid and, after a few moments, my connection will restore itself.
I have an Asus RT-AX3000 router with the NBN supplied modem. I have looked at the router's log and the disconnects look more or less like this:
Mar 1 10:19:45 wlceventd: wlceventd_proc_event(507): eth5: Disassoc 32:9D:C0:5F:11:44, status: 0, reason: Disassociated because sending station is leaving (or has left) BSS (8), rssi:0
Mar 1 10:19:45 wlceventd: wlceventd_proc_event(507): eth5: Disassoc 32:9D:C0:5F:11:44, status: 0, reason: Disassociated because sending station is leaving (or has left) BSS (8), rssi:0
Mar 1 10:19:45 wlceventd: wlceventd_proc_event(490): eth5: Deauth_ind 32:9D:C0:5F:11:44, status: 0, reason: Class 3 frame received from nonassociated station (7), rssi:0
Mar 1 10:21:40 pppd[1298]: Serial link appears to be disconnected.
Mar 1 10:21:41 WAN Connection: Fail to connect with some issues.
Mar 1 10:21:46 pppd[1298]: Connection terminated.
Mar 1 10:21:46 pppd[1298]: Modem hangup
Mar 1 10:21:56 pppd[1298]: Connected to dc:8c:37:6f:d8:d4 via interface vlan2
Mar 1 10:21:56 pppd[1298]: Connect: ppp0 <--> vlan2
Mar 1 10:21:56 pppd[1298]: PAP authentication succeeded
Mar 1 10:21:56 pppd[1298]: peer from calling number DC:8C:37:6F
84 authorized
Mar 1 10:21:56 pppd[1298]: local IP address 124.148.104.217
Mar 1 10:21:56 pppd[1298]: remote IP address 10.20.23.46
Mar 1 10:21:56 pppd[1298]: primary DNS address 203.12.160.35
Mar 1 10:21:56 pppd[1298]: secondary DNS address 203.12.160.36
Mar 1 10:21:57 wan: finish adding multi routes
Mar 1 10:21:57 miniupnpd[27233]: shutting down MiniUPnPd
Mar 1 10:21:57 miniupnpd: it is advised to use network interface name instead of 192.168.50.1/255.255.255.0
Mar 1 10:21:57 miniupnpd[16017]: HTTP listening on port 51530
Mar 1 10:21:57 miniupnpd[16017]: Listening for NAT-PMP/PCP traffic on port 5351
Mar 1 10:21:57 kernel: Archer TCP Pure ACK Enabled
Mar 1 10:22:01 WAN Connection: WAN was restored.
The "Serial link appears to be disconnected" and "WAN Connection: Fail to connect" lines are always there but I'm not sure what serial link it is talking about... I have tried swapping the ethernet cable that connects the modem and router but that has not change the behaviour, nor has updating the firmware of the router.
At this stage I'm hoping it's not a router issue because the blinking led on the Arris modem would lead me to believe it's something further up that is causing this but any help would be much appreciated.
