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Modem of NBN FTTN lights on but not connection

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Level 1c
Hi
I upgraded our WIFI yesterday we had no issues until around 7pm with no internet. The modem lights not including on/off will remain green and then eventually turn off and then begin blinking again and remain green. During this time there is no internet connection. Have tried resetting and on/off with no luck whatsoever. Please help!
1 REPLY 1
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Moderator

@Natashaf39 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service\.

kind regards