Modems

Anotherlogin
Level 2
My NBN modem has the 4 greenlights power downstream upstream and online. My to link modem has green lights power internet phone 1 and wan. Internet suddenly went out and the Wi-Fi network is not discoverable the yellow cord going between the two devices is plugged into the uni one D1 I note that the light on the uni 1D one connection is orange is this the problem and if so how can you fix it this is a last resort contact and yes I have ricetta Dan turned it off and on again to buy stuff for doing all these Loggins and passwords and writing and typing please help me
2 REPLIES 2
david64
Level 10

Depending on the wifi router, there may be a button somewhere (on the top edge or at rear) which activates the wifi function (2.4G and 5G).

The orange light indicates a 10/100 MHz ethernet speed, which is ok, unless it used to be green (1GHz).

 

peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter