Depending on the wifi router, there may be a button somewhere (on the top edge or at rear) which activates the wifi function (2.4G and 5G).
The orange light indicates a 10/100 MHz ethernet speed, which is ok, unless it used to be green (1GHz).
Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.
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