Move to new house

Kasidis9108
Level 2
I will move to the new room on 21 may 2021.
I want to continue using TPG internet.what should I do? I want to make sure when we move to new house everything is ready
2 REPLIES 2
Riezl
Moderator

Hi @Kasidis9108 ,

 

For customers who want to relocate their service, we have created this community article that may help:

Moving your TPG services
https://community.tpg.com.au/t5/Accounts-and-Billing/Moving-your-TPG-services/td-p/17838

 

If you have a preferred moving home date, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and arrange one of our moving home specialists to contact you for further assistance.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

abbytwoods
Level 2

Congrats on the move! Moving can be stressful but also super exciting. I'm sure your new place is gonna be awesome. When it comes to your TPG internet, they have a moving house form you can fill out - that's the best way to go. Once you've done that, you'll need to ensure you have the right setup in your new home. If you need any new interior doors, check out this site https://doordesignlab.com/interior-doors.html. They have some great options for those finishing touches. Also, don't forget to call TPG before you move, just to make sure everything is in order. That way, you can start enjoying your new home without any hiccups!