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Hi,
Last weekend I moved over 1500 emails (approx 6 months worth of emails received from my clients) into subfolders (for each client) on icloud so that I can manage and find emails quicker and easier. I also moved these very important business critical emails to icloud as the storage capacity of the TPG mail server is 2GB (I have an IMAP account).
I managed to successfully move over a similar amount of emails that I "sent" to various clients into their folders on icloud and they all appear to be there. However 95% of the emails I "received" from clients that I moved over to icloud have all disappeared. They never went to icloud. I have confirmed this with Apple support.
I would like to know where these emails are..........they have gigabytes worth of data within the attachments.
This is an urgent mater and I really need to get all those emails returned back to the server.
I can only think that there has been a syncronisation problem here.
Previous to this I also had emails sent to me received hours after the sender sent to me and on one occasion the next morning. This has been a nightmare and stressful to say the least.
They messages were never deleted. They have to be somewhere.
Someone please help.
Robert
Thanks for raising this with us.
We'd like to look into your account and see what we can do to resolve this as soon as possible.
Please send me a PM with your TPG username or customer ID number along with the Email address in question.
BasilDV