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Moved House - new unit (no NBN) on old property(NBN)

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Level 1a

I've recently moved house within the suburb, and as the entire suburb has NBN I assumed the new property will have it too. But, since it is a new unit constructed on an old property somehow it seems to have missed the NBN boat. The other unit on the property has NBN, hardly 10 meters away.

For the moment I am on ADSL but would love to get back onto NBN, any help would be greatly appreciated...

2 REPLIES 2
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Moderator

Hi @animeshpareek1 

Could you pls send me private message with your right address and your customer ID, so I can check in our system.

Regards,

Sajal

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Moderator

Hi @animeshpareek1 ,

We can't find your address if we type your unit number in NBN portal, I will raise this issue to right department, pls wait for their call.

Regards,

Sajal