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No internet on the day NBN/FTTN is installed and connected

Level 1c
Got email and SMS saying installation completed and NBN is activated.
But completely no internet connection and ADSL2 also with TPG has been disconnected. What kind of service standard is that?
3 REPLIES 3
Moderator

Hello danielmumu2,
Thank you for your message and for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
• Username
• Full Name
• Full Address
• D.O.B.
• Telephone No.
I will reply ASAP on receipt of the above.
Regards
PeterW
How To Private Message within the TPG Community:
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45
My TPG app for IOS and Android - https://www.tpg.com.au/download

Level 1c
Hi there, I have replied via private message and please help.
Thanks
Moderator

Hi @danielmumu2 ,

From our system , I can see your internet is working fine, if you still have issue pls message me,

Regards,

Sajal