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Moving Home Installation Date

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Level 1c

Hi, 

 

I have requested to relocate my TPG NBN service to a new address, and have only had one response where I needed to verify my new address and if I had a modem etc. Can you please let me know how long the response time is (as I have still not had a reply) and when I can book in an installation date/time for the new address, as I need internet for essentail work purposes. 

 

Thanks

4 REPLIES 4
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Moderator

Hi @jcrane1,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

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Level 1c

Hi @KarlB 

 

Thank you for your quick reply. How do I PM you on this? Thanks

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Moderator

Hi @jcrane1,

 

Please click on my username "KarlB" above and then click "Send a message".

 

Regards,

Karl

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Moderator

Replied via PM