I have looked up your account and from your chat they have your details including Old address and your New address. A ticket has also been created.
A member from TPG will be calling you soon.
Do you know how long it will take to some one from TPG contact me? How can I follow up if no one contacts me? It's about a week that we moved to our new place without Internet. Really appreciate your support as we work from home and really need Internet at our new place.