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Moving Home

seanerin
Level 2
Level 2
‎07-04-2020 10:24 AM

Hi,

I'm moving home this week, and I've contacted TPG multiple times to get my internet connection transferred to the new house, but haven't heard anything back yet. I am starting to run out of time, and I can't contact anyone from TPG. Can you please get back to me, and help me transfer my connection?

Thank you

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RajenS
Moderator Moderator
Moderator
‎07-04-2020 10:29 AM

Welcome to TPG Community!

Please PM me your TPG username, CID or mobile phone number so i can look at your service

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Ken-C
Moderator Moderator
Moderator
‎07-04-2020 10:37 AM

 

Hi there seanerin,

 

Have you logged in to your account and requested the relocation of you services yet?

 

Jump on and do that first if you hvent already, then see how you go.. these posts are also constantly monitored and shouild be seen by a consultant soon.

 

To request to move your TPG service, call us on 1300 865 124 or check out our guide at https://link.tpg.com.au/movehome

 

kind regards

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