Moving House

FDmoney
Level 2

Hi

 

Im preparing to move house and bring my TPG with me but when i go thru the online system it makes me purchase a new modem. Why cant i use my existing TPG modem? 

Im currently FTTN, the new house is FTTP.

1 REPLY 1
PeterW
Moderator

Hello FDmoney,
Thank you for your message and for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name
and provide the following information:
• Username
• Full Name
• Full Address
• D.O.B.
• Telephone No.
I will reply ASAP on receipt of the above.
Regards
PeterW
How To Private Message within the TPG Community:
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-thecommunity/
m-p/4093#M45
My TPG app for IOS and Android - https://www.tpg.com.au/download