Nbn outage

[javid1360]

Very Frustrated! Again 5 pm and disconnetion! REALLY TERRIBLE

Had this nbn for couple of weeks and have many outages already! it is so annoying.

Since yesterday again there is no internet! power is on green, another light next to the power blinkng whole time and then clicking but nothing happens!

I was on the phone with the support team and after staying on the line for almost half an hour he told me I your nbn box not syncing with our thing and can't find the problem and sent me to the technician. whaaat?? How was it syncing before that? THIS IS NOT GOOD.

And just now received a txt for technician visit on tuesday 14th, and I am paying $60 p/m for nbn bundle, unblievible! 

I was happy with my adsl2+ service for years! you called and persuaded me to switch on nbn!

[PeterW]

Hello javid1360,
Thank you for your message and for being a part of the TPG Community.

I would like to take a further look at your connection.
For verification purposes can you please send me a private message (PM) by clicking on my name
and provide the following information:
• Username
• Full Name
• Full Address
• D.O.B.
• Telephone No.
I will reply ASAP on receipt of the above.
Regards
PeterW
How To Private Message within the TPG Community:
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-thecommunity/
m-p/4093#M45
My TPG app for IOS and Android - https://www.tpg.com.au/download