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Moving home - ADSL to NBN

Level 1a

I am moving home and want to upgrade my current plan HOME BUNDLE L to NBN as the relocation fee will be zero, which is the information checked from TPG.COM.AU. However, it seems my new address will not be able to connect NBN until 1 April. Can you please advise a solution as relocation fee for my status doesn't make sense. Thanks.

1 REPLY 1
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Moderator

Hi @leefsunsun,

 

Welcome to TPG Community!

 

We have located the account using your community details.

 

We can see that you have been in touch with our Moving Home Team and the relocation request has been lodged.

 

Should you have further queries, feel free to message us. Thank you.