Having some incredible troubles moving home.
1. Online form returns error
We apologise for the inconvenience caused.
Please contact TPG Customer Service on 13 14 23 for further assistance.
When contacting TPG, please quote this error code: < E:adsl_comm:thread_exists >
2. Phone TPG
Phone recording informs me that TPG is too busy and cannot answer my call
3. Online chat
Told to email email@example.com with my request.
Automated response returned and no other communication.
I'm now going to be in the new house in 4 days having tried for 3 days already, can I please get some assistance in relocating my services.
I still have not received a call and now only have 2 days until I am moving into the property. If I search my username it states that there is an installation in progress. I have had no notification that this has occured. Can I please get an update on what is happening (can I stop attempting to contact TPG, and has a request actually been made?)