Moving home

[Jika]

Hello

I wanna moving home service.
Before I requested cancel my internet but I want to change my position
So I already sent my request to your direct service. However no one respond yet.

Can you solve my issue urgently

[BasilDV]

Hi @Jika 

We understand that you've been in touch with our Accounts team, however, it appears that the discussion was not clear.

We'll arrange a call from your case manager to discuss this again. Please send me a PM with your preferred time and best number to be contacted.

How do I private message (PM) in the community

BasilDV