My ADSL internet has been not working for a week now since 16th of March. I tried emailing TPG customer service and no answer. An operator once tried to put me through to tech support 3 days ago and after waiting an hour phone system disconnected me. Chat system does not work as I cannot send replies in the chat.
I've had TPG for the past year and half. There is no problem with billing, I haven't changed username or any other settings in the modem. Modem works fine, except internet light is not on. I tried restarting it serveral times and it does not work.