My internet has been down for 8 days and I've had enough.   Please cancel my account immediately.  TPG auto debited on 15th of March and internet hasn't been working since 16th. ... View more

My ADSL internet has been not working for a week now since 16th of March.  I tried emailing TPG customer service and no answer.  An operator once tried to put me through to tech support 3 days ago and after waiting an hour phone system disconnected me.  Chat system does not work as I cannot send replies in the chat.   I've had TPG for the past year and half.  There is no problem with billing, I haven't changed username or any other settings in the modem.  Modem works fine, except internet light is not on.  I tried restarting it serveral times and it does not work.   ... View more