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My NBN 50 upload speed 0

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Level 1

I had issue with upload speed with my NBN 50 (see below screenshot).  It sometimes got fixed with a restart of the Internet Wireless Router "Archer VR1600v".  Had some research about the issue.  It seemed like a common one.  I have also tried to look for the latest firmware for it (current FW version '0.1.0 0.9.1 v5006.0 Build 190228 Rel.72265n') but was unable to locate one.  Can someone help? 

 

Speed test shownSpeed test shown

 

2 REPLIES 2
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Moderator

Hi @hodo02 ,

May i have your customer ID and contact info so I can assist you. Pls private message me.

Regards,

Sajal

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Moderator

Hi @hodo02 ,

Thanks for your help for troubleshooting, Hope you have now both good download and upload. 

Regards,

Sajal