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My NBN keeps disconnecting since July 11

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Level 1a
Dear TPG support team,
My Internet connection keeps dropping since yesterday. I can see the Internet connection drops every a few minutes from the router admin.
Now I'm working from home everyday and totally rely on the stable network connection to get my work done, so could you please investigate the issue and fix it ASAP. If you need any details please let me know.

Thanks in advance.
2 REPLIES 2
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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Level 1a
@petet_k
I've messaged you my details. Thanks for the investigation