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My internet doesn't work properly in the evenings

slidemcb
Level 2

My internet works fine during the day, but doesn't work properly in the evenings.

When I've looked up why this might be happening, the common answer I get  is "internet congestion".

Aussie Broadband claim that they don't have any problems with "internet congestion" in their service.

Therefore, I am just about to swap internet service providers.

I tried ringing TPG, but waited for 20 minutes on hold before I gave up.

TPG doesn't appear to offer the same standards it once did.

Has anyone got anything to say before I go ahead and change service providers?

1 REPLY 1
BasilDV
Moderator

Hi @slidemcb

 

We'd like to have a better understanding of the situation and see how can we help.

 

Please send us a private message with your account details.

 

BasilDV