We are sad to learn that you're having issues with the connection, we'd love to help and get to the bottom of this. To better understand the situation, please send me a Private Message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@danbui wrote:
It has been nearly a day since the internet service is offline. I checked the NBN website and says there's no outage in my area.
Please help!
