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My monthly invoice for $74.99 is debited around 3rd of the month.

Level 2

TPG is closing down email, so I wish to close my NBN account and switch back to bigpond.  If I close my TPG NBN account say mid-month, am I invoiced for the broken period of days or a full month.


Hi @scribepj1951


When you are outside contract, you can cancel the account without any termination fees. However, you are required to provide us at least 30 days notice and the service has to be paid up to the end of the notice period.


Send us a private message along with your TPG username or customer ID so we can check your account.