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My password is not working anymore and I’ve typed it over and over

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Level 1
Why does my password don’t work anymore it disconnected me then I tried to connect and won’t let me with my password I always use
2 REPLIES 2
Level 5

What password is it?

Is it your account password, Email password or Wi-fi password?

 

Moderator

Hi @Sharon1978, if you're referring to your TPG My Account password, you can reset it here: https://cyberstore.tpg.com.au/forgot_password.php

 

If it's for the Wi-Fi password, we recommend having a read of these community articles, which can help you with this concern.

 

Forgotten Your Wi-Fi Password?

 

https://community.tpg.com.au/t5/Featured-Articles/Forgotten-Your-Wi-Fi-Password/ba-p/1458

 

Wi-Fi troubleshooting steps - No Internet/Connection

 

https://community.tpg.com.au/t5/Featured-Articles/Wi-Fi-troubleshooting-steps-No-Internet-Connection...

 

Feel free to message us should you need further assistance. Thank you.