TPG Community

Get online support

My uni-d1 light turns orange from green

Level 2
Hello there,

I am trying to connect my new modem to nbn and as soon as I switch on the power after few seconds my uni-d1 turns green and within seconds it goes off and turns orange. When I try to connect my mobile phone I can see the wifi logo for few seconds and then it says configuration is going on and wait for 30 mins. Even after 30 mins I am getting same message. I am trying to connect since yesterday but no change. Please help asap. Thanks
Level 2
I am getting the exact same issue! Can someone please help rectify this?