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My upload speed is very slow - 0.1 Mb/s

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asekerci
Level 2

Hi,

For the last 48 hours or so my upload speed is hovering around very small figures. I read 0.1 to 0.3 Mb/s. I have rebooted the modem to see whether it could help, unfortunately the upload speed is still extremely low.

 

This is the latest speedtest result:

http://tpg.speedtestcustom.com/result/1373a8c0-fd75-11eb-b074-f3255958a8f0

 

What would be the culprit?

1 ACCEPTED SOLUTION

Accepted Solutions
asekerci
Level 2

Indeed it is now working like a rocket. Many thanks for fixing the problem quickly.

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3 REPLIES 3
BasilDV
Moderator

Hi @asekerci

 

We understand that you've been in touch with our Tech team and the case was raised to our Engineers.

The assigned Engineer has been in touch and you've confirmed that the service is now working within specification.

 

If you need further assistance, please let us know.

BasilDV

asekerci
Level 2

Indeed it is now working like a rocket. Many thanks for fixing the problem quickly.

Riezl
Moderator

We are glad to know that. Feel free to message us should there be any issues. Cheers!