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NBN 100 disconnection every 6:30pm WA time?

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Level 2
NBNco guy came in on Friday 20 July at 11am and i took a day off from work, NBN TPG worked from Friday 11:30am only to Saturday 6:30pm...i got no internet on Saturday night all Sunday until Monday 23 July, i rang TPG on sunday the 22 July morning and been told that one engineer will contact me within 24 hrs, stayed at home all Sunday and no one from TPG call me back!!

rang TPG again at Sunday night and i threatens TPG to report this issue to ACCC and Ombusman and TPG told me tomorrow (today Monday 23 July) my internet will back to work, Monday 23 July when i was at work TPG rang at 11:27am and he told me the internet back to normal but im at work can’t use it, back home from work and only found the internet back off again on the same time at 6:30pm what the ****

Very disappointed customer here dear TPG and my regret choosing your Service for NBN, please fix the issues!
JIM
1 REPLY
Moderator

Hi @jimmysaputra,

 

To avoid redundancy please our response on this thread.

 

Regards,