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NBN 50 - Slow Upload Speed - 0.91

sjones84
Level 2

Hello 

I have seen other posts about slow NBN upload speeds, but I cant see a solution posted in the forums.

I have NBN50 with good download but slow upload. Ive attached a speed test image. 

 

Any help would be great. Thanks

1 REPLY 1
Shane
Moderator

Hi @sjones84 ,

 

Welcome to the community!

 

For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage.

 

Check our Service Status page for any known outages. If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage 

 

If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link: 

 

 

If you are using a WIFI connection, then you may check these links to improve your home network.

 

If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

 


@sjones84 wrote:

Hello 

I have seen other posts about slow NBN upload speeds, but I cant see a solution posted in the forums.

I have NBN50 with good download but slow upload. Ive attached a speed test image. 

 

Any help would be great. Thanks