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NBN 50 constant drop outs

Level 1a

NBN having drop outs every so often then comes back on line and at approx 41-45 MBS

2 REPLIES 2
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Moderator

Hi @panda 

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and was not able to detect any fault within the NBN network.

 

We've reset your connection remotely and will monitor the account within 24 hours if the issue will persist.

 

Updates will be given once available.

 

Thank you,

BasilDV

Highlighted
Moderator

Hi @panda 

 

Sorry for the late update.

 

We are still detecting the dropouts with your service.

 

Please send me a PM with your preferred time and best number to be contacted and I'll arrange a call from our Tech team to further test your service.

 

How to send a PM? Click here.

 

Regards,

BasilDV