Get online support
Just got NBN 50 like a week ago and the speeds has been always around 10mbps and 0.60mbps upload speed. Can someone please help!
Hi @Williamx213
Welcome to the community,
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
Regards,
Karl
Hi @Williamx213
Thanks for your PM. Looking at your account I can see you are on the NBN12 plan. Please see instructions below on how to upgrade your TPG plan.
How to Change NBN Plan Online via TPG My Account
Regards,
Karl