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NBN Connection down, No call support or online chat support

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Level 3

Hello

 

PLease advise why my NBN Connection is offline today?

I have tried calling and it directs me to use chat support

When using chat support, its says all agents unavailable - 

 

PLease note consistent connection for work purposes is critical

Please can you check a repeat of my previous issues where some1else has migrated by NBN line has not happened again :-( I need this connection back up URGENTLY

2 REPLIES 2
Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check your status here.

 

Regards

Peter

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Level 3

TPG Reference : 10419962

 

Pending call back from Engineers and possible technical to come out and test the issue.