NBN Evening Speed

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Level 2

Hi,

 

I have increased my NBN speed from NBN50 to NBN100 and for most of the time it is fine and i get 90+ speed. 

 

Of an evening time, however, the perfromace just drops away to the point where i am only getting less than 10mbps and some times 5mbps.  This is impossible to do any streaming and i am keen to know what can be done to fix this @TPG 

 

I have restarted my router, plugged into an ethernet cable and perfromed countless speed tests over the evening.

 

Any advice or help would be appreciated.

 

2 REPLIES 2
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Moderator

@supernova1807 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service\.

kind regards

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Moderator

Hi

Thank you for Pm,
I can see you have got FTTP, which much better. technology than other NBN products,
TPG never had Bandiwth issue, and it is a Carrier ISP, not a reseller,
looks like wifi interference or bandwidth sharing,

can you please update me what Router Model is it?
When you see bandwidth (slow speed) issue, please turn off your wifi.
Connect your pc or laptop with LAN cable and check your speed,
( make sure wifi is off, apart from your testing pc or laptop nothing is connected)

please update me with results,

Many thanks
Rajen