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Very Slow NBN 100 Speeds

Level 1

In recent weeks my internet speeds have dropped significantly at night

Day time it never misses a beat, always 90 + Mb

Night at present can be stuggling less then 10 Mb,

 

Considering im paying for the top service and your proclaimed min evening speeds of well in the 80's can you please explain why this is occouring

 

Ive completed all internal network checks and its an outside issue

3 REPLIES 3
Level 2

@ams80, yes i am the same.  Day time speeds are fine 90 + but night time speeds are very very slow below 5 Mb.

 

Would be keen to know what @TPG are doing to address this given we pay for the 100Mb service?

Moderator

Hi


I can see you have got FTTP, which much better. technology than other NBN products,
TPG never had Bandiwth issue, and it is a Carrier ISP, not a reseller,
looks like wifi interference or bandwidth sharing,

can you please update me what Router Model is it?
When you see bandwidth (slow speed) issue, please turn off your wifi.
Connect your pc or laptop with LAN cable and check your speed,
( make sure wifi is off, apart from your testing pc or laptop nothing is connected)

please update me with results,

Many thanks
Rajen

Moderator

@ams80 

Hi

Thank you for Pm,
I can see you have got FTTP, which much better. technology than other NBN products,
TPG never had Bandiwth issue, and it is a Carrier ISP, not a reseller,
looks like wifi interference or bandwidth sharing,

can you please update me what Router Model is it?
When you see bandwidth (slow speed) issue, please turn off your wifi.
Connect your pc or laptop with LAN cable and check your speed,
( make sure wifi is off, apart from your testing pc or laptop nothing is connected)

please update me with results,

Many thanks
Rajen