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I have been getting lots of dropout on my connection, I am not sure if it is due to the rain that has been happening.
Hi @allocta,
Welcome to the community!
We'd to know on which device(s) you experience a connection drop-out.
Kindly PM me your account details (username/customer ID or contact number associated with the account)
We'll have this checked.
Cheers!
Thanks for sending me your account details. Based on initial tests result there's a possible line fault that cause a connection issue.
We'd like to arrange a call from one of our Technicians for further tests.
Please PM me your best contact number and preferred time.
