NBN FTTN dropouts

b0
Level 2
Level 2

It's been 5 days since the second nbn technician arrived, and we have not had a dropout since. Thanks to the nbn technician who actually knew what he was doing and walked outside the street trying to track down the cause of the dropouts and make other changes outside the house unlike the first nbn technician.

b0
Level 2
Level 2

It started happening again. 9 dropouts today so far. Not happy. Someone look into it.

Ahra_G
Moderator

Apologies for the inconvenience, b0

 

We have received a notification from NBN that they will be performing a network maintenance work. Due to this activity, you will experience connection issues for up to 5hrs. 

 

 

b0
Level 2
Level 2

Which areas are affected? Why isn't this mentioned in the TPG service status?

Ahra_G
Moderator

It is not posted in the Service Status page as there were only few customers who are affected and all updates were provided internally by NBN Co.