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NBN FTTN to FTTP upgrade

mramkumar77
Level 3
I am hearing my address is available for a free FTTP upgrade from 20 July 2023. While there are many ISP storming my mail box with posters for upgrade.
I haven’t heard anything from TPG. How do I get a free upgrade via TPG.?
4 REPLIES 4
Angeli
Moderator

Hi @mramkumar77

 

We will be participating in the NBN Fibre Connect Program soon. If you're interested, we can register your details and notify you as soon as it's ready. The program will only be available in selected areas. You can PM us your TPG customer ID or username then we can register your details. 


How do I private message (PM) in the community
 

Regards, 

Angeli

mramkumar77
Level 3
Thank you sent you a PM.
hienhungshop
Level 2

Same here mate, I haven’t heard anything from TPG yet given that my address is FTTP available, 

mramkumar77
Level 3
Finally I had to call the support team and they did some digging and said my house will be upgraded in 4 months…

When I said new providers promise upgrade within 3 weeks, they didn’t have an answer.