NBN HFC SuperFast is slow

[mondo]

After upgrading from NBN50 to NBN200 Superfast on HFC, we're only getting a max of ~80Mbps. Using the TPG supplied VR1600v modem and TPG speedtest via ethernet. Cycled power to Cable Modem a few times as instructed after email confirmation with no improvement.

[BasilDV]

Hi @mondo

Welcome to the Community!

We are unable to locate your account using your community details.

We'd like to have a better understanding of the situation and see what we can do to resolve this as soon as possible.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV